Monthly Archives: November 2012

How to avoid increasing mail costs

Orpheus & Associates

By Steve Pryce, Orpheus & Associates – Communication Design Practise, 31st August 2009   Executive summary “Customer Communications Management” or CCM is a term that is seeing increasing interest and broad adoption across the analyst community. At the same time organisations are focusing on the “management” component of CCM.   What is driving this interest? …read more